Inventory Policy

Objective

The objective of this Inventory Policy is to manage our stock levels efficiently, ensuring that Thomido maintains sufficient inventory to meet customer demand while minimizing excess stock and associated costs.

1. Inventory Management

  • Stock Monitoring: We continuously monitor inventory levels to ensure product availability. Adjustments are made based on sales trends, seasonality, and customer feedback.

  • Replenishment: Inventory is replenished using a demand-forecasting system that considers historical sales data and market trends. Our goal is to restock before inventory reaches critically low levels to prevent stock-outs.

  • Inventory Accuracy: Regular cycle counts and full audits are conducted to keep records accurate. Any discrepancies are promptly investigated and resolved.

2. Safety Stock

We maintain safety stock for high-demand and best-selling products to safeguard against supply chain disruptions and consistently meet customer needs.

3. Ordering

Purchase orders are placed with suppliers well in advance to accommodate lead times and ensure timely replenishment.

4. Storage and Handling

All products are stored in a secure, clean, and organized facility to preserve their quality and integrity.
Proper handling procedures are enforced to minimize damage or loss during storage and transportation.

5. Out-of-Stock Situations

If a product becomes unavailable, customers are promptly notified and offered suitable alternatives or the option to cancel for a full refund.
Our website is updated in real time to reflect current stock levels.

6. Returns and Overstock

Returned products are inspected and, if they meet quality standards, restocked.
Overstock items may be promoted or discounted to support healthy turnover and reduce excess.

7. Continuous Improvement

We are committed to ongoing evaluation of our inventory practices, continually seeking ways to improve efficiency, responsiveness, and customer satisfaction.

Contact Information

📧 Email: contact@thomido.shop
📞 Phone: +44 (752) 945 96 50
🏢 Address: Lower Gungate, Tamworth, Staffordshire, B79 7AT, UK